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AI receptionist for auto repair shops: Your service writer is with a customer. CallFix has the phone.

CallFix answers every call, 24/7, books drop-offs with the vehicle details, and handles the routine questions that pull your team off the counter.

  • Free
  • No setup fee
  • Cancel anytime
  • Live in days, not weeks
Example: CallFix answering an after-hours call
CallFix9:42 PM

Incoming call

Northside Auto Care

Answered on the first ring

  1. CallFix: Northside Auto Care, how can I help?

  2. Caller: My brakes started grinding on the way home. Can you take a look?

  3. CallFix: Yes, we can. What's the year, make and model?

  4. Caller: 2017 Honda CR-V.

Drop-off booked: Mon, 7:30 AM
Confirmation text sent

Sound familiar?

The phone and the front counter want you at the same time.

Every shop knows the moment: a customer at the counter, two lines ringing, and a tech waiting on an approval.

  1. New customers hang up on hold

    Someone with a check-engine light is calling around. If they wait on hold, they'll call the shop down the street.

  2. “Is my car ready?” calls never stop

    Status calls and basic questions eat hours of your service writers' time each week.

  3. After-hours bookings walk away

    Lots of people call about their car in the evening, after work. A voicemail doesn't get their car on your lift tomorrow.

CallFix books new work around the clock and takes the routine calls off your team's plate.

Missed call calculator

What are missed calls costing you?

Plug in your own numbers. It takes ten seconds.

10

Include after-hours, weekends and calls you couldn't get to.

$450
50%

If you'd answered, how many would have booked?

Defaults are a starting point for your industry. Change them to match your business.

Estimated revenue lost

per month

43 missed calls a month

$9,750 per month, $117,000 per year. That's about 21.7 jobs a month going to your competitors.

CallFix costs $500 a month.

Stop the leak: get your free demo

This is an estimate based only on the numbers you enter. Your real results will depend on your business.

How it works

Up and running in days. No new phone system.

  1. We build it on your business

    Send us your website, services, hours and booking rules. We set up a receptionist that knows your business and sounds like your front desk.

  2. It answers your calls

    Forward your existing number all the time, after hours, or only when you don't pick up. Callers get a friendly answer on the first ring.

  3. Customers land on your calendar

    It books the appointment, texts the customer a confirmation, and sends you a summary. Urgent calls go straight to your phone.

Get your free custom demo
  • Free
  • No setup fee
  • Cancel anytime

Example call

See how a call goes.

A typical call, word for word. Your demo will use your business name, services and hours.

Get your own custom demo

Tell us about your business and we'll set up a demo that answers with your name, your services and your hours.

Get a demo built for your business

Call transcript

Example call. The business name is fictional.

  1. CallFixNorthside Auto Care, how can I help?
  2. CallerMy brakes started grinding on the way home. Can you take a look?
  3. CallFixYes, we can. What's the year, make and model?
  4. Caller2017 Honda CR-V.
  5. CallFixThanks. Grinding usually means the pads are worn down, so I'd recommend limiting driving until it's checked. Can you drop it off Monday at 7:30 AM?
  6. CallerYes. Do you have loaner cars?
  7. CallFixWe don't have loaners, but we offer a free shuttle within five miles. Want me to note that you'll need a ride?
  8. CallerYes, please.
  9. CallFixDone. You're booked Monday at 7:30 with a shuttle ride. I've texted you the details.

Built for your trade

Set up for how your business actually works.

  • Books with vehicle details

    Captures year, make, model, mileage and the symptom, so your techs know what's coming before the car arrives.

  • Takes routine calls off the counter

    Hours, directions, shuttle, warranty and “do you work on my car?” questions, answered in seconds.

  • Status calls routed smartly

    It takes the customer's name and vehicle and sends your team a message, or transfers when they insist. Your writers call back once, with answers.

  • Answers 24/7

    Nights, weekends, holidays and your busiest Monday. Several calls at once, no busy signal.

  • Speaks their language

    A multilingual voice agent: English, Spanish, German, French and many more. It switches when the caller does.

    • English
    • Español
    • Deutsch
    • Français
    • and many more
  • Books into your calendar

    Offers real open slots and books the appointment by your rules: service areas, job types, buffers.

  • Sends SMS confirmations

    The customer gets a text with the time and details right after the call. Fewer no-shows.

  • Qualifies the request

    Asks your questions, captures the details, and screens out sales calls and spam.

  • Transfers urgent calls

    Emergencies and VIP callers go straight to you or your on-call person, with context.

  • Call summaries and recordings

    Every call is summarized and sent to you by text or email. Recordings are there when you need them.

Plus everything else you'd expect

  • Answers 24/7

    Nights, weekends, holidays and your busiest Monday. Several calls at once, no busy signal.

  • Speaks their language

    A multilingual voice agent: English, Spanish, German, French and many more. It switches when the caller does.

    • English
    • Español
    • Deutsch
    • Français
    • and many more
  • Books into your calendar

    Offers real open slots and books the appointment by your rules: service areas, job types, buffers.

  • Sends SMS confirmations

    The customer gets a text with the time and details right after the call. Fewer no-shows.

  • Qualifies the request

    Asks your questions, captures the details, and screens out sales calls and spam.

  • Transfers urgent calls

    Emergencies and VIP callers go straight to you or your on-call person, with context.

  • Call summaries and recordings

    Every call is summarized and sent to you by text or email. Recordings are there when you need them.

  • Free custom demo

    • Free
    • No setup fee
    • Cancel anytime
    • Live in days, not weeks
    Get your free custom demo

Compare

How CallFix stacks up.

An honest look at your options. A great human receptionist still has advantages, and we'll say so.

CallFix

  • Strong

    Answers nights and weekends

    Always

  • Strong

    Handles several calls at once

    Yes

  • Strong

    Books jobs into your calendar

    Yes

  • Strong

    Knows your services and prices

    Trained on your info

  • Partly

    Judgment on unusual situations

    Transfers to you

  • Strong

    Cost

    $500/month flat

  • Strong

    Time to get started

    Days

Voicemail

  • Weak or no

    Answers nights and weekends

    Takes a message

  • Partly

    Handles several calls at once

    Records them

  • Weak or no

    Books jobs into your calendar

    No

  • Weak or no

    Knows your services and prices

    No

  • Weak or no

    Judgment on unusual situations

    No

  • Strong

    Cost

    Free

  • Strong

    Time to get started

    Instant

Answering service

  • Strong

    Answers nights and weekends

    Usually, depends on plan

  • Partly

    Handles several calls at once

    Depends on staffing

  • Partly

    Books jobs into your calendar

    Often messages only

  • Partly

    Knows your services and prices

    Follows a script

  • Partly

    Judgment on unusual situations

    Limited

  • Partly

    Cost

    Per-minute or per-call fees

  • Partly

    Time to get started

    Days to weeks

Hiring a receptionist

  • Weak or no

    Answers nights and weekends

    Business hours

  • Weak or no

    Handles several calls at once

    One at a time

  • Strong

    Books jobs into your calendar

    Yes

  • Strong

    Knows your services and prices

    After training

  • Strong

    Judgment on unusual situations

    Best option

  • Weak or no

    Cost

    Salary, benefits, cover

  • Weak or no

    Time to get started

    Weeks to hire and train

Pricing

One plan. One price. No surprises.

If it doesn't pay for itself, cancel. No contract, no setup fee.

CallFix Receptionist

$500/month

No setup fee. No long-term contract. Cancel anytime.

Everything included:

  • 24/7 call answering
  • Custom setup for your business
  • Appointment booking into your calendar
  • SMS confirmations to customers
  • Urgent call transfer to you
  • Call summaries and recordings
  • Calls in English, Spanish, German, French and many more languages
  • Updates to your setup when your business changes

FAQ

Straight answers.

Can it tell customers if their car is ready?

If your shop software can share repair status, we can look into connecting it. Otherwise it takes a message with the customer's details and sends it to your team, so status calls stop interrupting the counter.

Will it diagnose problems over the phone?

No. It can share general guidance you approve, like “don't drive if the brake light is on”, and then books an inspection.

Can it approve repairs with customers?

No. Repair approvals stay with your service writers. It can take messages about approvals and send them to the right person right away.

Will it sound robotic?

No. It uses natural, modern voices and talks like a friendly front-desk person: short sentences, no phone-tree menus. Press play on the sample above and judge for yourself. Your free demo uses your own business details.

What if it doesn't know the answer?

It won't make things up. If a caller asks something outside what we've set up, it takes a detailed message, tells the caller when to expect a callback, and sends you the details right away. Or it transfers the call to you, if you prefer.

Will customers hang up when they hear it's not a person?

Most callers want their problem handled, fast. CallFix picks up on the first ring and gets straight to helping, which beats voicemail and long hold times. If someone asks for a human, it can transfer them or take a message.

Does it work with my calendar and software?

It works with your calendar and books straight into it. Tell us which calendar or booking tool you use when you request your demo, and we'll confirm how it works before you pay anything.

What about urgent calls?

You decide what counts as urgent: a burst pipe, a no-heat call, an existing client, a specific word. Those calls get transferred to you or your on-call person immediately, with a quick summary.

What does it cost?

$500 per month, flat. No setup fee, no long-term contract, cancel anytime. The demo is free and there's no obligation.

Does it speak other languages?

Yes. It's a multilingual voice agent: it handles calls in English, Spanish, German, French and many more languages, and switches when the caller does.

Other industries

CallFix is also set up for these trades and practices.

See how CallFix works for any business

Free custom demo

Hear your own AI receptionist before you spend a cent.

Tell us about your business. We'll build a receptionist for it and send you a recording of it taking a real-sounding call.

  • Built on your business name, services and hours
  • Recording in your inbox within 24 to 48 hours
  • No credit card, no obligation

Get your free custom demo

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